Management Services with Pomp Properties in Earls Court

Guide to Management Services

Step 1: Management

Many people do not have the time, inclination or resources to deal with the day-to-day running of a tenanted property and prefer to have it professionally managed.

Tenants, too, appreciate the benefits of a managed tenancy. In fact, the vast majority of our corporate tenants, as well as a significant number of individual clients, will only rent professionally managed properties.

Our property management team is there to make sure that your tenancy is conducted smoothly and without hassle.

Over many years we have developed excellent working relationships with a wide variety of trades: plumbers, electricians, cleaners, painters, designers, decorators and handymen. All have been vetted to ensure that they are fully qualified and insured. As we use them regularly you can enjoy the benefits of our buying power – preferential rates and prompt, reliable service.

Step 2: Rent collection

We collect all rental money and forward funds direct to your chosen bank account, sending you a monthly statement of account. We will pursue any rent arrears and if necessary, advise and assist with legal proceedings.

Step 3: Property preparation

First we organise professional cleaning of the property and ensure that the correct number of keys are cut accordingly. If refurbishment or redecoration is needed we will guide you. Then if you wish, we can organise for this to be carried out by our specialist trades people.

Step 4: Maintenance

We will act as the contact point for the tenants, dealing with any daily queries and the handling of minor repairs. When a more complex maintenance issue arises, we will first liaise with you, and then pursue the agreed solution. To ensure highest standards of service, we operate a 24 hour emergency line.

Step 5: Utilities

We will contact the relevant authorities for gas, electricity, water and council tax to ensure that all accounts are transferred, and arrange for settlement of any final bills.

Step 6: Inspections

We will undertake periodic property inspections and advise on the condition of the property and any necessary remedial action. To ensure that the property complies with current legislation and Pomp will arrange for safety certificates as required.

Step 7: Insurance

If requested, we can arrange for contents and rent guarantee insurance.

Step 8: Dilapidations

At the end of the tenancy we will prepare a report, based on ARLA’s guidelines on dilapidation claims, and negotiate any deposit deductions on your behalf. If no agreement can be reached, the dispute will be referred to the deposit scheme’s arbitration service. We will arrange to have the property cleaned and prepared for the next tenancy, or for return to you.

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